Shipping
We ship our wines in safe and durable packaging to ensure they arrive intact at their destination.
- Delivery time: 2-3 working days in Switzerland and 3-5 days in Europe.
- Free shipping: for orders over 450 CHF.
- Couriers used: we entrust our shipments to express couriers to guarantee a fast and safe service.
- Order Tracking: You will receive an email with tracking once your package has been shipped.
- International shipping: available upon request. Contact us for a personalized quote
For any questions about shipping, contact us using the form .
Payments
We accept several payment methods to offer you maximum convenience and security:
- Credit/debit cards (Visa, Mastercard, American Express)
- PayPal
- Cash on delivery (payment in cash on delivery)
- Bank Transfer (details will be provided to you when ordering)
All transactions are protected with SSL encryption to ensure maximum security.
If you have any questions about payment methods, please contact us using the form .
FAQs
What are the shipping costs?
What are the shipping costs?
Shipping is free for orders over 450 CHF . For smaller orders, shipping costs depend on where the item is to be shipped. Select the desired product and proceed to checkout for a cost simulation.
What should I do if my package arrives damaged?
What should I do if my package arrives damaged?
If the package arrives damaged, we recommend that you contact us immediately at hello@milagrot.com sending photos of the damage. We will find a solution as quickly as possible.
Is the payment secure?
Is the payment secure?
Absolutely yes. All payments are protected by SSL encryption , ensuring maximum security for your personal and banking data.
What happens if the payment fails?
What happens if the payment fails?
If your payment is not accepted, check that you entered your card details correctly or try another payment method. If the problem persists, contact your bank or our support here.